“Adam!!!! I miss you! I need a little Adam back in my life because my life is just so hectic…”
“I’ve actually been walking around for the past two days thinking about how good I think I look (not to be a snotball, but it’s a refreshing feeling). Actually, I’m going to go out on a limb and say I’ve never looked this good, and I think it can only get better…”
“Haha…I am, I am…FYI, I dropped 2lbs in the first week…been weighing in on Tuesday since I usually play cards on Mondays…”
“After reading your amazingly thought and extremely well written response. I was blown away. You seem to be really deep and real and are good at words. You are 100% right. I’d like to give your program a shot.”
“I think this may be the first time since my early childhood that I’ve gone a whole week without eating any processed sugar.”
“I am soooooooooo happy to be back. Dude, I missed you over the weekend! I did really well. I went to the gym 5 times! My face looks a million times better (that is the first place I always see a difference).”
“I just tried on a pair of jeans that I wanted to fit into for a while! They fit wonderfully and comfortably…thank you so much for your dedication thus far!”
“I am sensing the beginning of a serious attitude change. I know I have a long way to go but now when I look at pictures of myself I see the good I have accomplished and I have this new sense of faith in myself. I just think that I’ll keep going day by day like this and I’ll get to where I want to be.”
“I have been thinking a lot about what you wrote today. About wasting potential. This is an idea that has plagued me for ages. What I end up doing though is spending too much time thinking about it and a lot less time doing it. I really want to make a change and rise to my full potential. I think somehow you are bringing it out of me…and no one has ever done that before…”
“…Yes yes, I just wanted to tell you that I was jumping ship on the scale for a bit because to be quite honest, I’ve never been so confident about my exterior.”
These are emails I got just in the last few days from some of my amazing clients.
It’s interesting because the 1% rule suggests that only 1% of your entire customer base will tell you how they actually feel. 1% of the users of Wikipedia wrote almost 70% of all the articles. 1% of your blog readers will comment. 1% of your customers will bring in most of the referrals, etc., etc., etc.
The challenge is how can you get more than just 1% of your customers involved?
When you live for your clients (as I do), and your business, I think clients sense that. You become a part of their life too and they will be much more willing to share their thoughts and ideas with you which is priceless.
P.S. Making a difference in people’s lives…that never, ever, gets old!
One thought on “Oh man, this never, ever, gets old…(and the 1% rule)”